Frequently Asked Questions

Yes. The unique genuine Ezzocard service is only available at ezzocard.com. All other websites using the similar name but with different domain names (e.g., ezzocard.shop, ezzocard.info, ezzocard.net etc.) are to be considered as fake and totally unsafe.

Our cards function just like any other Visa or Mastercard prepaid bankcards and they can be used at any websites or online merchants, in any web-based shops and online stores or services — anywhere on the Internet where payments by a prepaid credit card are accepted (e.g. PayPal, AlertPay, CCBill, eBay, iTunes US, Google, Facebook, Skype, GoDaddy, and many more).

You can buy our cards worldwide, from any place in the world. You get your cards online right after making a successful payment transaction, irrespective of the country you are currently staying in. You may always take advantage of our cards in practically every country where Visa and Mastercard cards are accepted.

No, it cannot. Our virtual cards can be used for online payments and for verifying online accounts, but they cannot be utilized to withdraw funds and they are not reloadable.

Yes, our virtual cards can be used to verify personal PayPal accounts worldwide. Please make sure to register your card first and bear in mind there are PayPal accounts of some countries (e.g. the UK, Germany, Israel, Romania, Sweden, Bulgaria, the Netherlands and some others) that may ask for an ID verification due to their local regulations.

Certainly, yes! Both US and Canadian virtual cards can be used for payments in any currency. USD and CAD will be automatically converted into the currency of your payment.

Unfortunately, our cards are not reloadable, but you may always purchase another one.

When registering an Ezzocard VCC, no identity verification is performed and no ID or any other documents confirming a name or residential address are required. You anonymously pay online and keep your complete privacy by registering the card in any name including nicknames and aliases and any existing address.

For even more privacy protection, we provide you with the opportunity to buy our cards using anonymous payment methods (cryptocurrencies) — without revealing your personal data even to Ezzocard.

You may provide any real US address as your billing address. Make sure the city / state and zip-code match! Canadian virtual cards can only be used with any Canadian address. It is vital to remember to set any valid (existing) address while registering your card!

Yes. We only accept cryptocurrency and Perfect Money — we never ask for your real bank card or banking login details, so there is nothing for us (or anyone else) to steal from a card provider. Each order gets a unique payment address, and your card details are sent only to the email address you provide. See our Privacy Policy for full details on how your data is handled.

Receiving your card may take up to 20-30 minutes after payment because we need to wait until we receive a required number of payment transaction confirmations. Our comprehensive step-by-step instructions are available in the How to Pay section.

As soon as your payment receives the required blockchain confirmations (usually 20-30 minutes), our system automatically emails you the full card details — card number, expiration date, CVV2, and PIN. No manual step is needed on your side. If anything goes wrong or your card doesn't arrive, contact our Support Team or use live chat and we'll sort it out.

Simply buy a Visa or Mastercard card on the Main Page of our website using the available payment methods (BTC, ETH, USDT, and more). You will receive your card details digitally shortly after your payment is confirmed.

The validity period depends on the type of the card you purchase. It varies from 1 year for USD Purple Cards, 6 months for USD Black/Red Cards, 3 years for CAD Brown Cards, up to 5-8 years for USD Orange Cards. In practice, the period of actual use is 1-2 months shorter than the stated validity period.

You can always check your card balance and statement on our website in the Card Balance section. You only need to enter your card number and PIN to see it.

Yes, refunds from merchants are accepted. The refund from a merchant is only possible on the same card which was initially used for payment. The card balance will be increased by the refund amount. The refund operation may take a few business days. Please make sure your card hasn't expired before proceeding with a merchant refund.

Yes. We regularly publish discount codes. You can subscribe to our newsletter on our site's main page or follow us on Facebook. We regularly email new discount codes to our subscribers and publish them on our Facebook page (approximately 1-2 times per month).

Refunds are available for Prepaid cards with a face value of $25 or higher, excluding Lime-7, Lime-30, Gift cards, and Prepaid cards with a lower face value (which are non-refundable). Refunds amount to 90% of the card's face value and are issued exclusively in USDT.TRC20 or USDT.ERC20. Requests must be made within one month of purchase, provided the card has not been used.

For full details, please refer to the Refund Policy section in our Terms and Conditions. To request a refund, contact our Support Team.

No, we do not accept PayPal as a payment method. We only accept cryptocurrencies (BTC, ETH, USDT, LTC, DOGE, TRX, BNB, SOL) and Perfect Money.

If you do not have these currencies, you can easily get any of them by creating an account in a cryptocurrency exchange or Perfect Money system and making a money exchange using an exchange service (e.g. bestchange.com or localbitcoins.com).

Please contact our support team and we'll be happy to assist you. You can also use the live chat on our website for faster responses.