Frequently Asked Questions

Our cards function just like any other Visa or Mastercard prepaid bankcards and they can be used at any websites or online merchants, in any web-based shops and online stores or services, in short, anywhere on the Internet where payments by a prepaid credit card are accepted (e.g. PayPal, AlertPay, CCBill, iBill, eBay, eFax, iTunes US, Mcafee, Moneybookers US, Norton Anti Virus, Google Checkout, Facebook, Yahoo, Skype, GoDaddy etc.).

You can buy our cards worldwide, from any place in the world. You get your cards online right after making a successful payment transaction, irrespective of the country you are currently staying in. You may always take advantage of our cards in practically every country where Visa and Mastercard cards are accepted. The list of countries where such cards do not operate or have restrictions is very short.

No, it cannot. Our virtual cards can be used for online payments and for verifying online accounts, but they cannot be utilized to withdraw funds and they are not reloadable.

Yes, our virtual cards can be used to accounts worldwide. Please, make sure to register your card first and bear in mind there are PayPal accounts of some countries (e.g. the UK, Germany, Israel, Romania, Sweden, Bulgaria, the Netherlands and some others) that may ask for an ID verification due to their local  regulations.

Virtual cards are delivered instantly after a successful payment via Perfect Money. If you opt to pay with a cryptocurrency, it may take you up to 20 – 30 minutes to get your card because we need to wait until we receive a required number of payment transaction confirmations. Our comprehensive step-by-step instructions are always available to you in the How to pay section.

Simply buy a Visa or Mastercard card on the Main Page of our website using available payment methods.

The validity period depends on the type of the card you are about to purchase and actually, it is 1 year from the date of issue for USD Blue Cards, 6 months for USD Green Cards and 3 years for CAD Brown Cards. In fact, the period of use is 1-2 months shorter than the validity period due to the time lapse between the validity period beginning (date of issue) and the moment of the card's actual sale to the buyer (beginning of use).

Yes, you can order USD cards with any face value that is a multiple of 5 and do not exceed 950 UDS. The minimum individual order is no less than 30 cards and a 50% prepayment of the order amount is required.

The CAD cards are available for order only with the face values listed on our website.

Actually, when registering an Ezzocard VCC, no identity verification is performed and no ID or any other documents confirming a name or a residential address are required. Thus, you anonymously pay online and keep your complete privacy by registering the card in any name including nicknames and aliases and any existing address (any existing address in Canada for CAD cards).

In addition, for even more privacy protection at every stage, we provide you with the opportunity to buy our cards using anonymous payment methods which means without revealing your personal data even to Ezzocard.

You may provide any real US or international address as your billing address. Make sure the city / state and zip-code match! Canadian virtual cards can only be used with any Canadian address. It is vital to remember to set any valid (existing) address while registering your card!

You can always check your card balance and statement on our website in the Card Registration and Balance section. You only need to enter your card number and PIN to see it.

Certainly, yes! Both US and Canadian virtual cards can be used for payments in any currency. USD and CAD will be automatically converted into the currency of your payment.

Unfortunately, our cards are not reloadable, but you may always purchase another one.

Yes, refunds are accepted. The refund from a merchant is only possible on the same card which was initially used for payment. The card balance will be increased by the refund amount. The refund operation may take a few business days. Please, prior to proceeding with the refund, make sure you still have enough time before your card 's expiration date. If your card is expired at the time of the refund or you didn't get to spend this money before the expiration date of your card, it will be lost.

Yes. Our discount programs are listed on the Discount Programs page. You can also subscribe to our newsletter on our site Main Page or follow us on Facebook. We regularly (about 1-2 times a month) email new discount codes to our subscribers and publish them on our Facebook page.

Yes. According to our refund policy, you can get a refund in the amount of 95% of the card's face value within one month from the date of purchase if your card has not been used in any manner. To get the refund, please contact our Support Team.

No, we do not accept PayPal as a payment method. We only welcome those which are available for payment on our website and specified on its Main page and Perfect Money.

If you do not have these e-, you can easily get any of them. Just create an account in Perfect Money system or a cryptocurrency system and make a money exchange using an exchange service (e.g. bestchange.com, localbitcoins.com or any other).

Please contact our support team and we'll be happy to assist you.